Data Protection Policy

The purpose of this document (“Data Protection Policy”) is to inform you on how Eliteus Private Limited (“Eliteus”) manages Personal Data which is subject to the Singapore Personal Data Protection Act, 2012 (“the Act”). Please take a moment to read this Data Protection Policy so that you know and understand the purposes for which we collect and use your Personal Data.

We are committed to respecting your privacy. As an unregistered user, you can visit most of our website without revealing any personal information. However, in order to personalize your view of our website and gain access to certain information, you may be required to register and provide some personal information.

We do not collect any personal information about you unless you provide that information voluntarily. Any personal information you choose to provide us with, will only be used by us to conduct official business. We do not sell, rent, loan, trade, or lease personal information collected on this website.

The Data Protection Policy supplements but does not replace any other consents you may have previously provided to Eliteus in respect of your Personal Data (e.g. signing up for workshops). Eliteus may from time to time update the Data Protection Policy to ensure that the Data Protection Policy is consistent with our future developments and/or any changes in legal or regulatory requirements.

Subject to your rights at law, you agree to be bound by the prevailing terms of the Data Protection Policy as updated from time to time on this page.

Personal Data

In this Data Protection Policy, “Personal Data” refers to any data, whether true or not, about an individual who can be identified (a) from that data; or (b) from that data and other information to which we have or are likely to have access, including data in our records as may be updated from time to time.

To protect your privacy and prevent unauthorized use, please keep your IDs and passwords in a secure place. Also, whenever you use our systems from a public workstation, be sure to log out of the systems and close all web browser windows before you leave the public workstation.

Cookies

A “cookie” is a piece of text placed on your computer by a web server. We occasionally use “session” cookies on some parts of to enhance your experience of the site and to help you move through it easily. Session cookies created on your computer by our servers do not contain personal information. We may use a session cookie to store a randomly generated identifying tag on your computer. Session cookies are temporary and are automatically deleted during the operation of your browser or when your browser is closed. Most web browsers may be customized to refuse new cookies or delete existing cookies. Rejecting or deleting cookies may limit your ability to take advantage of some features of this website and could result in the loss of any customized settings.

Collection of Personal Data

We collect Personal Data in the following ways:

(a) when you submit an application form to attend workshops/seminar/courses with Eliteus
(b) when you send us an e-mail, online transaction and you give us your Business Card

If you send us an e-mail, we will collect your e-mail address and the contents of your message. We will use your e-mail address and the information included in your message to respond to you, to address the issues you identify, and to improve this website.

We may also use your e-mail address to notify you about updates, services, special events, or activities offered by us and our partners. If you would prefer not to receive e- mail or other communications from us, contact us at enquiry@eliteus.com.sg. If you complete a transaction, such as an online application or an information request form, we will collect the information, including personal information that you volunteered in completing the transaction.

We will use this information only for the purposes for which the transaction was intended. We may redirect your e-mail message or information you provided through an online transaction to our office other than the one that originally received the message or information in order to better respond to you.

The information we collect is not limited to text characters and may include audio, video, and graphic information formats included in the message or transaction. We do not knowingly collect personal information from children under the age of 13. You are cautioned, however, that we will treat personal information submitted in an e-mail as though it was submitted by an adult, and it may, unless exempted from access by local or state law, be subject to public access.

Disclosure of Information Collected through this Website

We may collect or disclose personal information without your consent if the collection or disclosure is:

• Necessary to carry out statutory duties or to run a program authorized by law

• Made in response to a court order or by law

• In order to validate your identity; or

• Information to be used solely for statistical purposes is in a form that cannot be used to identify any particular person.

We may also disclose personal information to law enforcement authorities to enforce our rights against unauthorized access or attempted unauthorized access to our information systems.

Personal Data Protection Statement

Eliteus respects the privacy of individuals and recognizes the importance of the Personal Data you have entrusted to us and believes that it is our responsibility to properly manage, protect, process, and disclose your Personal Data.

We are committed to adhering to the provisions and principles of the Act. As such, this Personal Data Protection Statement is to assist you in understanding how we collect, use and/or disclose your Personal Data. We will collect, use and disclose your Personal Data in accordance with the Act. The Act establishes a data protection law that comprises various rules governing the collection, use, disclosure, and care of Personal Data. It recognizes both the rights of individuals to protect their Personal Data, including rights of access and correction, and the needs of organizations to collect, use, or disclose Personal Data for legitimate and reasonable purposes. The Act takes into account the following concepts:

• Consent – Organizations may collect, use, or disclose Personal Data only with the individual’s knowledge and consent (with some exceptions);

• Purpose – Organizations may collect, use or disclose Personal Data in an appropriate manner for the circumstances, and only if they have informed the individual of purposes for the collection, use or disclosure; and

• Reasonableness – Organizations may collect, use or disclose Personal Data only for purposes that would be considered appropriate to a reasonable person in the given circumstances.

In general, subject to applicable exceptions permitted in the Act, before we collect any Personal Data from you, we will notify you of the purposes for which your Personal Data may be collected, used, and/or disclosed, as well as obtain consent for the collection, use, and/or disclosure of your Personal Data for the intended purpose.

Direct Marketing

From time to time, we may contact you via mail, electronic mail, telephone (call or SMS- Text), or facsimile, to inform you about our products and services, or about special offers and promotions that we think may be of interest to you. You can let us know at any time if you no longer wish to receive marketing materials (by contacting us at the details below) and we will remove your details from our direct marketing database. We will not disclose your Personal Data to external organizations for the purpose of allowing them to directly market their products and services unless expressly authorized by you.

Data Security

We value Personal Data security and take all reasonable precautions to protect it from misuse, loss, unauthorized access, modification, or disclosure.
Some of the ways we protect Personal Data include:

• Security on both the outside and inside of the premises;

• Restricting access to Personal Data only to staff who need it to perform their day- to-day functions;

• Maintaining technology products to prevent unauthorized computer access or damage to electronically stored information, such as requiring identifiers and passwords, firewalls, and anti-virus software; and

• Maintaining physical security over paper records.

Ensuring Personal Data is up to date

We rely on the Personal Data we hold to conduct our business. Therefore, it is very important that the Personal Data we hold is accurate, complete, and up to date.

We will do our best to ensure that the Personal Data we hold is accurate, complete, and up to date whenever we collect or use it. This means that, from time to time, we will ask you to tell us if there are any changes to your Personal Data. If you find that the Personal Data, we hold about you is incorrect, please contact us immediately and we will correct it.

Data Retention

We will retain your Personal Data for a reasonable period for the purposes of this, or as required by law.

Confidentiality and Integrity

We limit employee access to personal information collected through eliteus.com.sg to only those employees who need access to the information in the performance of their official duties. Employees who have access to this information follow appropriate procedures in connection with any disclosures of personal information. In addition, we have implemented procedures to safeguard the integrity of our information technology assets, including but not limited to, authentication, authorization, monitoring, auditing, and encryption. These security procedures have been integrated into the design, implementation, and day-to-day operations of https://www.eliteus.com.sg as part of our continuing commitment to the security of electronic content as well as the electronic transmission of information.

External Links

Our website may contain links to, and may be linked from, sites outside of our domain. We are not responsible for the privacy practices, terms of use, or the content of such websites. A link to an outside website from eliteus.com.sg does not constitute an endorsement or sponsorship of such a website or its content.

Changes to Policy and Disclaimer

We may change this policy from time to time and reserve the right to do so without notice. All rights reserved by Eliteus Private Limited. The information provided in this privacy policy should not be construed as giving business, legal, or other advice, or warranting fail-proof, the security of information provided through eliteus.com.sg.

Consent

By using the website, you agree that we may collect, use, and process personally identifiable information about you in the manner and for the purposes described in this Privacy Policy and our Terms of Service. We reserve the right to make changes to these policies as appropriate and will alert you to any changes made.

Withdrawal of Consent

Should you wish to withdraw your consent for us to send you sales and marketing information, please notify us in writing via our contact details below. We may require up to 4 weeks upon receipt of your request for the change to take effect.

While we respect your decision to withhold and/or withdraw your consent, you should be aware that if we do not have the appropriate consent to contact you in the manner we may develop for sales and marketing information, customer care support, and all other purposes for our customers, we may be unable to provide you with the personalized and comprehensive customer experience we had designed to serve you.

If you would like to obtain access and make corrections to your Personal Data records, please contact us at enquiry@eliteus.com.sg or write to:

Eliteus Private Limited
18, Boon Lay Way, TradeHub21, #05-95, Singapore 609966

Please note that if your Personal Data has been provided to us by a third party (e.g. a referrer), you should contact that organization or individual to make such queries, complaints, and access and correction requests to Eliteus on your behalf.

Governing Law

This Data Protection Policy shall be governed in all respects by the laws of Singapore. For more information, please go to https://www.pdpc.gov.sg/legislation-and-guidelines.